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Privacy Policy

Last Updated: January 26, 2026

Mafson LTD (Trading as Mafson UK) (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, share, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

  • Business Name: Mafson LTD (Trading as Mafson UK)

  • Company Number: 12731462

  • Registered Address: 58 Ormonde Crescent, Hexthorpe, Doncaster, DN4 0GP, United Kingdom

  • Email: sales@mafson.co.uk

  • Telephone: +44 114 360 9100

2. Information We Collect

We may collect and process the following personal data:

  • Identity & Contact Data: Name, email address, telephone number, billing address, and shipping address.

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.

  • Usage Data: Information about how you use our website and services.

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders.

  • Manage payments, fees, and charges.

  • Notify you about changes to our terms or privacy policy.

  • Administer and protect our business and this website (including troubleshooting and data analysis).

  • Deliver relevant website content and advertisements to you.

4. Security & SSL Encryption

The security of your personal information is vital to us.

  • SSL Technology: We use Secure Sockets Layer (SSL) technology to encrypt the transmission of sensitive information, such as your payment details and personal data, during the checkout process.

  • Payment Processing: All payments are processed through secure, PCI-compliant third-party gateways (Stripe). Mafson LTD does not store or have access to your full credit or debit card information.

5. Sharing Your Information

We only share your data with trusted third parties to fulfill our contract with you, including:

  • Delivery Partners: UPS, EVRi, DHL, and FedEx.

  • Payment Providers: Stripe (Visa, Mastercard, Amex, Apple/Google Pay).

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years for UK tax purposes).

7. Your Legal Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction or erasure of your personal data.

  • Object to or restrict the processing of your data.

  • Request the transfer of your personal data.

  • Withdraw consent at any time.

To exercise any of these rights, please contact us at sales@mafson.co.uk.

8. Cookies

We use cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.

9. Contact Us

For any questions regarding this Privacy Policy, please contact our support team:

  • Trade Name: Mafson UK

  • Company Number: 12731462

  • Email: sales@mafson.co.uk

  • Phone: +44 114 360 9100

  • Address: 58 Ormonde Crescent, Hexthorpe, Doncaster, DN4 0GP, United Kingdom

  • Business Hours: Monday–Friday, 9:00 AM – 4:00 PM (GMT)

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