Terms And Conditions

Last Updated: January 26, 2026

Welcome to Mafson UK. These Terms & Conditions govern your use of our website and the purchase of products from us. By placing an order, you agree to be bound by these terms.

1. Business Identity

• Operated by: Mafson LTD

• Trade Name: Mafson UK

• Company Number: 12731462

• VAT Number: GB379295832

• Registered Address: 58 Ormonde Crescent, Hexthorpe, Doncaster, DN4 0GP, United Kingdom

2. Contract Formation

Your order is an offer to buy a product. The contract between Mafson LTD and you (the customer) is only formed when we send you a Dispatch Confirmation email. We reserve the right to cancel any order prior to dispatch due to stock unavailability, pricing errors, or suspected fraudulent activity.

3. Pricing, Taxes & Payment

• Currency: All transactions are processed in British Pounds (GBP).

• VAT: All prices displayed on the website are inclusive of VAT at the standard UK rate.

• Payment Methods: We accept secure payments via Stripe (Visa, Mastercard, American Express, Apple Pay, and Google Pay). All payments are processed through a secure SSL-encrypted connection.

4. Shipping & Delivery

All shipping terms, including handling times, transit times, and costs, are governed by our Shipping Policy.

• Standard Handling: 1–2 Business Days.

• Transit Times: Varies by method (1–4 Business Days).

• Location: We currently only ship to physical addresses within the United Kingdom.

5. Returns, Cancellations & Refunds

We offer a 30-day return window to ensure customer satisfaction.

• Right to Cancel: You have the right to cancel your order and return goods within 30 days of receipt.

• Condition: Items must be returned in an unused, original condition with all packaging intact.

• Refund Process: Once the return is inspected and approved, we will process your refund within 2 business days to your original payment method.

• For full details, please refer to our Return & Refund Policy.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of Mafson LTD and is protected by United Kingdom and international copyright laws.

7. Limitation of Liability

To the maximum extent permitted by law, Mafson LTD shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website. Our total liability to you for any claim shall not exceed the amount paid for the goods.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England & Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Contact Information

If you have any questions regarding these Terms, please contact us:

• Email: sales@mafson.co.uk

• Phone: +44 114 360 9100

• Address: 58 Ormonde Crescent, Hexthorpe, Doncaster, DN4 0GP, United Kingdom

• Business Hours: Monday–Friday, 9:00 AM – 4:00 PM (GMT)